NETWORK SERVICES
Randall Phifer
Assistant Director, Network & Infrastructure
256.765.4153
Logan Baer
Network and Instructional Technology Specialist
256-765-4907
Jess Kendrick
Network and Instructional Technology Specialist
256.765.4195
Kris Robertson
Lead Network & Instructional Technology Specialist
256.765.4836
Jarrod Russell
Network Engineer
256.765.4610
ITS Help Desk
On-Campus & Remote Support
Location: Collier Library, First Floor
Email: helpdesk@una.edu
Phone Number: 256-765-4865
Hours:
- Monday through Thursday: 7:30 AM to 6:00 PM
- Friday: 7:30 AM to 4:30 PM
- Saturday: CLOSED
- Sunday: Email only
Web Support:
Faculty & Staff: Employees' Helpdesk Ticket Request