Craig Michael

Senior Systems Engineer

dmichael@una.edu 

256.765.5955

Jay M. Brewer

Systems Administrator

jbrewer10@una.edu 

256.765.4961

On-Campus & Remote Support

Location: Collier Library, First Floor

Email: helpdesk@una.edu

Phone Number: 256-765-4865

NOTE: Because of operational changes made in response to COVID-19, masks are required for any one coming to the helpdesk office for assistance. Helpdesk staff will also wear required masks.

Hours:

• Monday through Thursday: 7:30am to 6:00pm
• Friday: 7:30am to 4:30pm
• Saturday: CLOSED
• Sunday: Email only

Web Support:

Faculty & Staff: Employees' Helpdesk Ticket Request