Help Desk
The Information Technology Services department here at UNA provides email and phone support for students, faculty and staff. We look forward to serving you!
Deterian Bailey
Helpdesk Services Specialist
256.765.4865
Dominique Steele
Helpdesk Graduate Assistant
256.765.4865
ITS Help Desk
On-Campus & Remote Support
Location: Collier Library, First Floor
Email: helpdesk@una.edu
Phone Number: 256-765-4865
NOTE: Because of operational changes made in response to COVID-19, masks are required for any one coming to the helpdesk office for assistance. Helpdesk staff will also wear required masks.
Hours:
- Monday through Thursday: 7:30am to 6:00pm
- Friday: 7:30am to 4:30pm
- Saturday: CLOSED
- Sunday: Email only
Web Support:
Faculty & Staff: Employees' Helpdesk Ticket Request