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Syllabus Statements

ETS has created syllabus/policy statements that can be used as-is or adapted for your courses.  Please feel free to modify them as needed.  If you would like to share a syllabus statement, please email ets@una.edu.   

We also have a Syllabus Checklist to help make sure you don't forget other useful syllabus components

Basic requirements for online classes at UNA are

  • Windows 7 or later
  • Mac OSX 10.6
  • Linux - chromeOS (Respondus LockDown Browser/Monitor cannot be installed on a Chromebook)
  • Broadband internet access (512 Kbp/s or higher)

For full, current Canvas system requirements please visit:

Technical Support and Technical Issues

Canvas

Please visit http://www.una.edu/distance/help/canvas.html for frequently asked Canvas questions.

If you have questions about Canvas, need instructional assistance, or are having trouble inside Canvas, please go to the page/item in Canvas where you are having the problem and click Help (the question mark), then Report a Problem.  Please include a description of the problem you are having, your full name, UNA email address, an alternative e-mail address (if applicable) and a phone number.   If you cannot login, there is a Help link on the login page.  UNA Canvas support should reply to you via UNA email within one business day.

Other Technical Issues

If you cannot log-in to Canvas, or are otherwise having trouble with UNAPortal or email, then please contact UNA Information Technology Services: helpdesk@una.edu include your full name, UNA email address, an alternative e-mail address (if applicable) and a phone number. You may also contact UNA ITS via phone at 256-765-4865 Monday-Friday from 8:00am-4:30pm.  Additional information about ITS services may be found on their website:  https://www.una.edu/its/(Links to external site).

Online Exams

  • Practice Quiz
    • A practice test will be provided for you.  You should take this quiz from the same computer and internet connection you plan to use when taking the actual quiz.
    • If you encounter technical issues when taking the practice quiz, please submit a Canvas support ticket.
  • If you are disconnected or experience a technical problem while you are taking a quiz, you must contact the instructor immediately – delaying communication about a problem will result in less positive outcomes.  After contacting the instructor, submit a Canvas support ticket.
  • If you lose your internet connection, or are otherwise unable to complete a quiz, you may be allowed to re-take/access the quiz at the discretion of the instructor. 
  • Students who wait until after a quiz is closed to communicate a technical problem will not be allowed to make up the quiz.
  • Attempts to circumvent course security measures such as remotely proctored testing (Respondus Monitor) will be considered academic dishonesty and dealt with according to the Academic Honesty policy.

 

Proctored Exams (Respondus Monitor)

  • Practice Quiz
    • A practice test will be provided for you.  You should take this quiz from the same computer and internet connection you plan to use when taking the actual quiz.
    • If you encounter technical issues when taking the practice quiz, please submit a Canvas support ticket from within the Lockdown Browser.
  • If you are disconnected or experience a technical problem while you are taking a quiz, you must contact the instructor immediately – delaying communication about a problem will result in less positive outcomes.  After contacting the instructor, submit a Canvas support ticket.
  • If you lose your internet connection, or are otherwise unable to complete a quiz, you may be allowed to re-take/access the quiz at the discretion of the instructor. 
  • Students who wait until after a quiz is closed to communicate a technical problem will not be allowed to make up the quiz.
  • Attempts to circumvent course security measures such as remotely proctored testing (Respondus Monitor) will be considered academic dishonesty and dealt with according to the Academic Honesty policy.