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QM Review FAQ

What are the Underlying Principles of Quality Matters?

What are the QM Course Review Policies and Processes?

How do I prepare for a Course Review?

It is highly recommended that you first create a course map. Course maps are useful visual tools when designing or redesigning your course. Paralleling the backward design process, a course map is essentially a representation of how you intend to approach and assess each of the student learning outcomes you identified for your course.  It is not possible to complete a course review if measureable learning objectives are not present.  The course map assists in demonstrating alignment, and addresses nine of the twenty-one essential standards.  Please follow this sample course map as a guide.


How do I complete the Course Review Worksheet?

Instructions for completing the Course Review Worksheet are available from MyQM (https://www.qmprogram.org/myqm/). Select the Course Review Management System (CRMS) Tab.  Select reference library and choose the Course Review Resources Section.

How much time should I allow for the internal review to take place?

Currently internal reviews take approximately one month to complete. Consultations may be requested during the internal review process.

How do I get my review results?

Upon completion of the internal review, faculty members will have access to the Final Review Report.  Please see the instructions below for accessing this report.  Note: informal reviews offer detailed constructive feedback and non-prescriptive suggestions for improvement.

  1. Go to MYQM (https://www.qmprogram.org/myqm/)
  2. Sign in or indicate you are new to the site (Note: User Id's are your full UNA e-mail address)
  3. Go to CRMS tab
  4. Click on My Course Reviews
  5. Select Open Course Reviews
  6. Select View by your course name
  7. View Final Report
  8. Upon receiving the Final Report, the faculty member must submit the Review Outcome Response Form in the Course Review Management System (CRMS) within two weeks of the review completion.
  9. If the course did not meet expectations upon the initial review, the faculty member has 20 weeks to make course adjustments and submit the Amendment form for further review.
  10. Upon successful completion of the internal course review, the formal QM course review will be initiated.

How do I submit the Review Outcome Response Form?

Instructions for completing the Review Outcome Response Form are available from MyQM (https://www.qmprogram.org/myqm/). Select the Course Review Management System (CRMS) Tab.  Select reference library and choose the Course Review Resources Section.

How do I submit the Amendment Form?

Instructions for competing the Amendment Form are available from MyQM (https://www.qmprogram.org/myqm/). Select the Course Review Management System (CRMS) Tab.  Select reference library and choose the Course Review Resources Section.

What should I expect in the formal QM Review?

  1. The QM Coordinator will initiate the formal review with QM.
  2. Faculty will be asked to copy their Canvas course to a QM course shell in Canvas.
  3. The QM Coordinator will create user id’s and passwords for the review team for access to the Canvas shell course.
  4. The faculty member will be asked to complete the Course Review Worksheet
  5. Upon selection of the review team, the team chair/Master Reviewer will request a pre-review conference call via e-mail.  This message should include the following attachments: 1) MYQM instructions; 2) Peer Reviewer Roles and Responsibilities; 3) Principles of QM; 4) Team Calendar; 5) Review Conference Agenda Template; 6) Helpful Recommendations Reference.  The review team is asked to log into the course and review the course review worksheet, and prepare a list of questions for the faculty member/course representative prior to the call.  The faculty member must participate in this call.  If at all possible, the QM Coordinator will also be on the call. 

What should I expect during the Pre-Review Conference Call?

Typically the pre-review conference call is scheduled for 30 minutes to an hour, but the faculty member/course representative and QM Coordinator will likely only be on the line for the first 15-20 minutes of the call.   During the call the committee will be asked to introduce themselves to each other, both the faculty member/course representative and QM Coordinator are part of the committee, and will also introduce themselves.  The chair will discuss communications protocol, offer and overview of the process, address access and navigation issues, potentially ask questions about the course worksheet, and discuss the possibility of course editing during the review.  He or She may ask if the course representative/faculty member if you have areas in the course that you would like specific feedback for as well.  At this point the course representative/ faculty member will be dismissed from the call, and the chair will discuss the remainder of his or her agenda with the review team.  During the remainder of the call, the team will discuss scoring and feedback, review tips, the Course Review Management Tool (CRMS), and address any other questions and concerns of the review team.  Finally the team chair will address the due date of the peer reviewers’ reports, and a time for their post-review conference call (you don’t participate in the post-review call). 

  1. After completion of the pre-review conference call, you wait approximately four weeks for the peer reviewers to complete the course review.  Upon the completion of the peer review, you will be notified of the outcome via e-mail.  Additionally you will be given instructions to review the Final Report.  
  2. You will be asked to complete the Review Outcome Response Form.
  3. If you did not successfully complete the initial review, you will submit the Amendment Form.  
  4. The QM Coordinator will place the QM Certification Mark in the course upon successful completion of the formal QM Review.