Services We Provide

If you are needing to request new keys to be made or needing to reissue keys to a different employee, you must submit a Service Request first. We will send you the Key Request Form when your Service Request has been received.  Please view our Access Control Procedure to see further details regarding our key request processing and procedures.

If you are needing to reserve a vehicle through Facilities, please complete our Vehicle Reservation Form. Below is a list of FAQ's for the request and reservation process. If you do not see your question in this list below, feel free to email us at or call us at (256)765-4274.

If you are needing assistance with an upcoming event, please ensure that your request is entered at least 2 weeks in advance. If not, we cannot promise that we will be able to provide the services being requested. To submit a request, please see our Event Service Request form.

If you would like to request an office for a new employee or relocation of a current employee, please enter a work order.  Please remember that office furniture will stay in the office as it was ordered to fit that specific office.  If the move is for more than one employee, you will need to fill out the Office Move Worksheet to get approval. If you have questions or issues regarding the form, please email

The UNA Central Receiving Department is here to assure goods are received properly, and delivered to the University departments in a safe and expeditious manner.

  • From the shipping carrier delivers to our dock, it usually takes us 1 to 3 days to deliver to you. In that time, we inspect the majority of the shipments for contents and damage.
  • Two loading docks are used for incoming trucks and shipments. The UNA Expeditors will receive shipments and deliver them to the proper offices.
  • Note: When placing orders be sure to have a name on the label for who the package is to be delivered to. 
  • Call us (256) 765-4274 if you have problems, and we can help.
  • Hours of Operation: 7:00 am to 3:00 pm, Monday through Friday
  • Address: 1660 Tune Avenue, Florence, AL 35630