FAQ's

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  1. I recently moved from the residence halls into an off-campus apartment, do I need to change my parking permit?

  2. I have locked the keys inside of my automobile.

  3. I had something stolen on campus. What do I need to do?

  4. If I am involved in an accident in a university lot, what do need to do?

  5. Where is the University of North Alabama, University Police located?

  6. How do I pay a University of North Alabama Parking ticket?

I recently moved from the residence halls into an off-campus apartment, do I need to change my parking permit?

Answer: If you have a valid registered permit in our parking system, our system will notify our office of any changes that affect your parking guidelines or permit. We receive daily reports to update permit classification due to change in residency, class credits, or withdrawal. We will manually update your permit in the system and notify you via email of the changes. Your permit will remain unchanged.

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I have locked the keys inside of my automobile. Are University Police Officers able to unlock cars?

Answer: No. Due to liability reasons and the complex airbag systems utilized in modern automobiles, University Police Officers DO NOT open cars. Please contact either a bonded locksmith or a wrecker service to retrieve your keys. However, we will jump start a dead battery.

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I had something stolen on campus. What do I need to do?

Answer: Immediately notify the University Police and report the offense. An officer will arrive, investigate the crime, and make a complete report of the incident. If a serial number is available, the item will be entered into the National Crime Information Center (NCIC) database as being stolen.

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If I am involved in an accident while driving through a university lot, what do I need to do?

Answer: Immediately notify the University Police and report the accident. If possible do not move the vehicles. An officer will arrive, and make a complete accident report. All parties involved can usually pick up a copy of the accident report after 7 working days. Report fees are $5 per copy.

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Where is the University of North Alabama Police Department located?

Answer: We are located in the basement of Keller Hall, directly across from 601 Cramer Way Administration Center. There is a globe light with "POLICE" printed on it near our entrance door.

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How do I pay a University of North Alabama Parking ticket?

Answer: Citations may be paid online through the UNA Parking Portal with credit card or cash/check may be paid in person at the Parking Services office, located within the Police Department.  Please visit www.una.edu/transportation for more information.

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