Community Service & Outreach

Due to COVID-19, the university is currently operating virtually. However, there are still opportunities to continue serving the community. Here are some needs that you can get involved with.

United Way's 2-1-1 is looking for volunteers!

2-1-1 is a referral system through United Way that coordinates with community agencies to offer resources for those in need. Anyone with a need can simply dial 2-1-1 and will then be connected with an operator who asks them questions about their needs and provides them with information about the local services that can help. Our Shoals 2-1-1 is working to improve their services and availability. In order for it to work effectively, there need to be guaranteed volunteers who are answering the calls. 

A 2-1-1 phone operator can work from their home! The only things they need guaranteed access to are internet, a computer, and headphones with a mic. The training is also facilitated through Zoom with a United Way employee. Currently there is no volunteer hour requirement- anything helps!

If you are interested in this opportunity, please contact Bethany Green at  

Our Community Service & Outreach programs change lives by enhancing civic engagement competency through high impact service-learning opportunities and community involvement.

We provide opportunities for UNA students to recognize their civic potential and take initiative to develop it. Students enrich and enhance their education experience through active, engaged service.

Find Available Volunteer Needs and Opportunities

We partner with our local United Way of Northwest Alabama chapter to help connect you with available volunteer needs and opportunities in the community. The link below will redirect you to United Way's volunteer portal. Once you are there, you will need to submit your contact information. The United Way staff will follow up with you about available opportunities. 

Click here for United Way's Volunteer Portal

Find Specific Opportunities Based on Your Interests

If you are looking to get more involved with a specific organization or find organizations that work with a specific social topic, you may schedule a one-on-one meeting to discuss some options and opportunities. 

Use this link to schedule your meeting

Lions Lend a Hand logo

Lions Lend a Hand is a community service showcase where you can get information about getting involved with community service. It will be taking place on Tuesday, August 18th at 11:00am. For safety and precaution, this event will be hosted virtually. 

The virtual showcase will be recorded and available on our Community Service and Outreach website so that it can be accessed throughout the semester. 

If you are a community agency that would like to represent your organization at Lions Lend a Hand, please register here. This registration will close on August 7, 2020 at 5:00pm. 

The inagural 9/11 Day of Service will take place on Friday, September 11th from 3:00-5:00pm. We will be focusing on advocacy and awareness work as a form of community service with the help of various organizations throughout the community. 

How it will work:

  1. When registration opens, you will be able to review information about the various community awareness projects.
  2. During registration, you will select which project you are most interested in.
  3. A confirmation email will be sent with a Zoom link for you to join at 3:00pm CST on Friday, September 11th. 
  4. You will be in a custom chat with the organization whose project you signed up for. 
  5. The organization will take it from there and you will be left with some advocacy and awareness work to do for the community! 

Registration for the 9/11 Day of Service will open on August 1st at 8:00am and close on Wednesday, September 9th at 5:00pm. 

Click here to register!

The seventh annual Martin Luther King, Jr. Service Day will take place from 10:00am-12:00pm on Monday, January 18, 2021 in the Guillot University Center on UNA's campus. 

Students and members of the community will have the opportunity to help out their local food pantries by packaging food in an interactive and exciting environment. The first 300 volunteers will receive a free t-shirt for participating. It will be, "A Day On, Not A Day Off" and a great way to honor and remember Dr. King.

Schedule of Events
10:00am - 10:30am: Registration & Check-in at the GUC Atrium (downstairs)
10:30am - 11:00am: Kickoff address & guest speaker
11:00am - 12:00pm: Packaging over 30,000 meals @ GUC Banquet Halls

Registration is not currently open for this event. 

See photos from the 2020 MLK Day of Service here. 

UServe logo purple and gold

UServe is a civic engagement program coordinated by the Office of Student Engagement and the Mitchell-West Center for Social Inclusion. It is an interactive program that incorporates education, training, hands-on service, and reflection to connect students with the social challenges of today. Each month is focused on a different issue. 

To find out more about UServe programs and to sign up, click here