Community Service & Outreach

Due to COVID-19, the university is currently operating virtually. However, there are still opportunities to continue serving the community. Here are some needs that you can get involved with.

United Way's 2-1-1 is looking for volunteers!

2-1-1 is a referral system through United Way that coordinates with community agencies to offer resources for those in need. Anyone with a need can simply dial 2-1-1 and will then be connected with an operator who asks them questions about their needs and provides them with information about the local services that can help. Our Shoals 2-1-1 is working to improve their services and availability. In order for it to work effectively, there need to be guaranteed volunteers who are answering the calls. 

A 2-1-1 phone operator can work from their home! The only things they need guaranteed access to are internet, a computer, and headphones with a mic. The training is also facilitated through Zoom with a United Way employee. Currently there is no volunteer hour requirement- anything helps!

If you are interested in this opportunity, please contact Bethany Green at  

Our Community Service & Outreach programs change lives by enhancing civic engagement competency through high impact service-learning opportunities and community involvement.

We provide opportunities for UNA students to recognize their civic potential and take initiative to develop it. Students enrich and enhance their education experience through active, engaged service.

To search for volunteer opportunities, both on and off campus, please visit or click on the "Explore Community Needs" tab. 

Once you have clicked on the website link above, please follow these steps to search for posted needs and events.

  • Click on "Login" (do not click on "Sign Up")
  • Click on "Students Login Here"
  • Use your UNA Portal e-mail (including and password to login
  • Follow the steps to complete your profile (includes selecting your volunteer interests, skills, etc.)
  • Once you are signed up, you may browse and sign up for available needs, agencies, events and more! 

Lions Lend a Hand logo

Lions Lend a Hand is a service showcase featuring campus and community organizations that are making a difference. Join us to learn more about how you can get involved, resources that are available for you, and mix and mingle with your peers! 
The next Lions Lend a Hand event will take place on Tuesday, August 18, 2020 from 11am-1pm in the Guillot University Center Atrium. 

If you are a community agency that would like to represent your organization at Lions Lend a Hand, please register here. This registration will close on August 7, 2020 at 5:00pm. 

Click here to view photos from the 2019 event.

The seventh annual Martin Luther King, Jr. Service Day will take place from 10:00am-12:00pm on Monday, January 18, 2021 in the Guillot University Center on UNA's campus. 

Students and members of the community will have the opportunity to help out their local food pantries by packaging food in an interactive and exciting environment. The first 300 volunteers will receive a free t-shirt for participating. It will be, "A Day On, Not A Day Off" and a great way to honor and remember Dr. King.

Schedule of Events
10:00am - 10:30am: Registration & Check-in at the GUC Atrium (downstairs)
10:30am - 11:00am: Kickoff address & guest speaker
11:00am - 12:00pm: Packaging over 30,000 meals @ GUC Banquet Halls

Registration is not currently open for this event. 

See photos from the 2020 MLK Day of Service here. 

UServe logo purple and gold

UServe is a civic engagement program coordinated by the Office of Student Engagement and the Mitchell-West Center for Social Inclusion. It is an interactive program that incorporates education, training, hands-on service, and reflection to connect students with the social challenges of today. Each month is focused on a different issue. 

To find out more about UServe programs and to sign up, click here