FAQ: Helpful Hints

Apply Early. Completing your forms accurately and submitting them early will ensure full consideration for all aid programs available. If you apply early and have problems, contact a counselor right away. If you start the application process late and have problems, there will not be enough time to help you before school starts.

Do Not Estimate. Use completed federal income tax returns to fill out the FAFSA. If you estimate this data incorrectly, we will require you to correct it, which will result in a delay in the processing of your application.

Do Not Leave Blanks. Never leave questions blank on any form that you submit if you are required to complete it. Blank questions will delay your application's processing.

Keep Copies. Retain photocopies of all forms and correspondence you submit with the dates they were submitted. Refer to them when inquiring about your application.

Use Your Full Given Name. Complete all forms using your full given name. Do not use nicknames. Notify the Office of Student Financial Services of any name changes.

Use Your Correct Social Security Number. Entering your correct Social Security number on all forms, especially parent or spouse tax returns, is very important. Be sure to review your SSN for accuracy; transposed or incorrect numbers will result in a delay and reprocessing through the federal processing center.

Read and Respond. Carefully read and follow all instructions provided. Respond quickly to all requests from our office. Even if your federal application is submitted early, you will not receive an award if your file is incomplete.

Take Responsibility. You are applying for financial aid to help you attend the University of North Alabama. Although you may need your parents' help in completing your forms, the application forms are yours and you need to know what forms and information have been provided to whom and when.

Ask Questions. Call or visit our office if you have questions or need help with your forms. It is helpful if you learn the name of the person with whom you talk. Have your student ID ready when contacting our office about your account.

Document Phone Calls. If you call to discuss your application, keep notes of the day that you called, with whom you spoke, and what was discussed. In our peak processing times during the summer and early fall, repeated phone calls can delay the processing of your application. Please do not be discouraged when you cannot immediately reach us. During peak time, we experience hundreds of phone calls each day.