Frequently Asked Questions about Continuing Education Programs/Courses

University of North Alabama
Continuing Education
UNA Box 5036
Florence AL  35632
Phone:   256-765-4862
Fax:       256-765-4872

When should I register for a class?

Please register early!  Cancellation decisions are made three business days prior to the course start date. Minimum enrollment levels are established for each course.  If a course does not meet this level, it will be cancelled.

When do I pay for my class?

Payment is due at the time of registration. For company sponsored individuals, registration(s) will be confirmed when the authorization to bill the sponsoring company has been received by UNA Continuing Education. You will receive a confirmation by mail or email after we receive your registration. Please read it carefully for any updated information.

What happens if I need to withdraw from a class?

Failure to attend a non-credit course does not constitute withdrawal. UNA Continuing Education must be notified directly. If withdrawal is made by the registrant at least three working days prior to the course start date, a complete refund will be made. Refunds will not be made available after this time. Participant substitution may be made at any time.

Will a class ever be cancelled due to low enrollment? Will I be refunded for a cancelled class?

Non-credit courses are subject to cancellation if there is insufficient enrollment. UNA Continuing Education apologizes for any inconvenience this may cause. In the event a course is cancelled, a registrant has the option of applying the fees paid to another course or receiving a complete refund.

Where do classes take place?

Most Continuing Education classes are held at the UNA East Campus. Some classes are at different locations as advertised.  Ample parking space is available at the UNA East Campus and in the parking deck, which is conveniently located across from Stevens Hall, if your class meets on the main campus. We reserve the right to change the instructor, time, date, and room to better facilitate the program.

How do I know which classroom I will be in?

Classroom assignments will be in your confirmation letter. You will be notified by UNA Continuing Education of any classroom changes. If you have questions about the location of your class, call 256-765-4862 or email us at

Will I have to buy books or supplies for my class?

Unless otherwise noted in the course description, books and supplies will be furnished by UNA Continuing Education.

What is a Continuing Education Unit? 

The Continuing Education Unit (CEU) is a nationally recognized method for noting non-credit Continuing Education participation.

Will I receive Continuing Education Units (CEUs) for my class?

One CEU is awarded for each 10 hours of participation. Some programs carry other professional acknowledgements. Certificates of attendance listing the number of CEUs and other approved hours will be available.

Will there be campus police on duty?

Campus police officers patrol the campus during the evening hours. You may reach the campus police by calling 256-765-4357.

Can children register for a Continuing Education class?

If a student is under the age of 16, please let us know at the time of registration. Some classes may require a parent in attendance. Unattended children are not allowed in classes due to safety reasons.

Will I need a parking pass to park on campus?

If you have registered for a course that meets on the UNA main campus, you will receive a visitor’s parking permit for your vehicle. Please place it inside the passenger’s side windshield on the day of the class.

What if there is bad weather on the day of my class?

In case of inclement weather, classes may be postponed. Snow, ice, or power failure may force building and campus closing. Anytime UNA is closed, UNA Continuing Education is also closed. If you have any doubt, listen to the radio and television announcements or call 256-765-4862.

Can I take a class if I am disabled?

We are here to accommodate your needs! Please call 256-765-4862 at least two weeks in advance to guarantee that your continuing education experience is the best it can be! UNA is an equal opportunity/ equal access institution.

When is UNA Continuing Education closed?

Please refer to the University of North Alabama holiday schedule.

Where is UNA Continuing Education located?

UNA Continuing Education is located in the UNA East Campus Building. This building is located at 1640 Tune Avenue, Florence, AL 35630. Parking and classroom access is located behind the building.  For additional information call 256-765-4862 or email us at

How do I register for a class?

There are several different ways to register for classes:

By Phone:  Our registration office is open from 8 a.m. to 4:30 p.m. Monday through Friday.  We accept Discover, MasterCard, and Visa. We also accept company purchase orders. Call (256)-765-4862
or 1-(800)-825-5862, Ext. 4862.

In Person:  During our office hours, come by our office in the UNA East Campus building (formerly Powell School), 1640 Tune Avenue, Florence, AL.  Please have correct change.

Fax:  Simply fax your registration form any time, day or night to (256)-765-4872. All fax orders require a credit card number unless the course is being invoiced to your company.

Online:  To register online visit our website at and follow the links to the registration screen.

Mail:  Complete your registration form and mail with your check or credit card information (no cash please) to UNA Continuing Education, UNA Box 5036, University of North Alabama, Florence, Alabama 35632-0001.